If you encounter problems in the setup, configuration or operation of your WebTrends product, please first refer to the manufacturer's support knowledge base at
http://www.webtrends.com/support.aspx?resellerid=ik2.
If you are unable to solve your problem using this resource, contact IS Solutions' WebTrends Support Helpdesk by calling 01932 893444 or by e-mailing
webtrendssupport@issolutions.co.uk.
We will make every effort to provide you with a satisfactory answer to your query and are able to call upon WebTrends’ extensive support capabilities if necessary.