A comprehensive range of infrastructure management services designed to support your organisation and allow you to concentrate on your core business.
- Top-to-bottom support solutions from hosting and connectivity through system support and operations to application user support.
- 24x7x365 operations with jointly-developed Service Level Agreements (SLAs).
- Infrastructure management with planning and implementation services; also, rationalisation of existing architecture to provide on going cost savings.
- Single-point-of-contact helpdesk with full call logging and tracking.
- Capacity planning and scoping.
- Application and system performance tuning.
- Proactive system, network, application and interface monitoring.
|
|
- System and software upgrades and patching.
- System and application support drills including:
- system shutdown and start-up tests;
- single file data, database and complete system restoration;
- web server, application server and database failover.
- Resilience services from simple cold standby servers to full disaster recovery planning.
- World class server housing facility with multi-bandwidth capabilities offering burstable bandwidth with 100Mb external pipe and dark fibre connection to second site. Hosting facility containing state-of-the-art fire protection and high level security.
Contact us to discuss how your organisation could benefit from our range of solutions. |